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Jax
Gill
Training Enablement Manager, Investor & Member Services Operations
Inspira Financial
Jax Gill is a seasoned sales and training leader with over 20 years of experience spanning retail, social media and ad sales, healthcare, financial services, and BPO industries. She has led high-performing sales teams and built scalable coaching programs that deliver results at both the frontline and executive levels. For the past 12 years, Jax has specialized in BPO sales enablement, designing and delivering training strategies that boost conversion, elevate customer experience, and develop leadership capability. Her cross-industry perspective brings a practical, people-first approach to coaching that aligns sales behaviors with measurable outcomes. She currently leads training transformation efforts at Inspira Financial.
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24 July 2025 08:00 - 08:45
Human-First: Elevating sales coaching in the age of AI
Did you know that while 73% of sales teams are using AI tools, only 34% of reps say they feel more connected to their buyers? In a world where automation is everywhere, the human element is becoming a competitive advantage. This session will explore how sales coaching can evolve to preserve what AI can’t replicate, empathy, intuition, and authentic connection. Walk away with practical strategies to blend AI-driven insights with human-centered coaching to build trust, drive performance, and keep relationships at the heart of the sales process.