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Ryan

Panzer

Head of Sales Enablement, Uber Advertising

Uber

Ryan Panzer is a sales enablement and learning leader focused on helping commercial teams build the skills, habits, and judgment needed to succeed in a rapidly changing world of work. He leads training and enablement for Uber's advertising sales business, with a focus on manager effectiveness, executive presence, AI adoption, and human-centered capability building. Ryan is especially interested in how leaders can use technology to strengthen coaching, deepen learning, and create more meaningful work for their teams. When he's not working, Ryan is usually biking 3 young children around Madison, WI. He lives in Madison, WI.

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09 October 2025 13:30 - 14:15

Interactive discussion: What can AI never teach a rep?

As AI takes on more of rep development, from onboarding content to practice scenarios, it's tempting to assume the technology can eventually handle all of it. That assumption rarely survives contact with a real sales floor. This roundtable is a live, structured discussion on where the line actually sits between what AI can develop in a rep and what still requires a human coach. Expect a genuine debate, not a predetermined answer, with the room's own experience shaping where the conversation lands. Key takeaways: - The aspects of rep development that consistently resist automation - Where enablement leaders in the room disagree, and why - A working definition of human-centred development you can take home