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Dagmar
Eisenbach
Director of Sales Enablement
Salesforce
Dagmar Eisenbach works at the intersection of sales enablement, AI-powered learning, and human–AI co-creation. As an AI Enablement Partner and Agentic Learning Architect, a Director at Salesforce, she applies these principles in her region through the AI Augmented Knowledge Hub and a suite of in-flow AI assistants that move learning straight into action. This approach makes learning relevant, personal, and embedded in the flow of work - driving real change where it matters most. Dagmar also co-created the AI "Pop-Up Boards“ and the ALL ON BOARD initiative for board-level leaders navigating AI transformation. Her favourite recipe? The "Enablement Burger" - an AI-enabled framework with the right inputs on top, a rich co-creation layer in the middle, and an output built to be shared with team and customer. You’ll hear the full recipe in her session.
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09 October 2025 07:45 - 08:15
From learning to doing: The agentic shift
This session introduces a proven agentic learning framework used in Dagmar’s region to make learning relevant, personal, and embedded in the flow of work. Drawing on her work with the AI Augmented Knowledge Hub and a suite of in-flow AI assistants, Dagmar will show how to design AI-enabled learning that moves directly into doing. The talk blends strategic thinking with practical examples, followed by an interactive segment where participants can ask questions, reflect, or try out the approach themselves. Key takeaways: - Grasp the principles of the Agentic Shift and how it changes the role of enablement - Understand how co-creation and in-flow design accelerate adoption - Identify one high-value point in your enablement environment where AI could act as a collaborative partner - Leave with a reflection prompt and a research question to take forward in your organization