Get invited

Call to action

Your text goes here. Insert your content, thoughts, or information in this space.

Button

Back to speakers

Chris

Walker

Senior Sales Enablement Manager - Leader Development Programs

ServiceNow

As a salesperson at heart – Chris brings nearly two decades of front-line sales and sales leadership into his enablement work focusing on creating a fun and dynamic environment in which people leave following meaningful experiences. Working as part of the Global Leadership Programmes team at ServiceNow – Chris helps to develop and execute high-impact programmes for sales leaders globally. As a qualified Coach – Chris also works with several team members to help drive their development on a 1:1 basis.

Button

09 October 2025 07:00 - 07:30

Manager readiness: An AI-first approach to developing future sales leaders at ServiceNow

The leap from individual contributor to sales leader is one of the toughest transitions in any career. At ServiceNow, we reimagined how to scale this journey using an AI-first design approach. In this session, you’ll hear the inside story of Manager Readiness - an eight-week programme powered by AI tools such as Tenor, Valence, Intrepid, Natter, and Office 365. We’ll share how these technologies streamlined programme management and amplified learner engagement, while also exploring the crucial reminder that AI must never replace the human connection at the heart of leadership. Expect practical insights, honest lessons, and a fresh perspective on building AI-enabled programmes that truly accelerate growth.